FAQ: all your questions about Single Parents

General

Do I need to have children to sign up?

Single Parents is designed for single mums and dads, but people without children who are ready to share family life are welcome. What matters is being clear about your situation in your bio.

Is Single Parents free?

Yes, for the essentials: sign-up, profile, likes, posts in the feed and unlimited chat with each of your matches. Diamonds and the Premium subscription are optional: they save you time, and time is precious when you're a parent.

What do you do about fake profiles?

Photos are checked automatically, profiles can be verified by selfie and the moderation team reviews every report. Never send money to someone you haven't met, and report any profile that asks persistent questions about your children.

Can I post photos of my children?

No. Your profile photo must show your face, and the automatic check refuses photos showing a child, on profiles and in the news feed. It protects them: talk about your children in your bio if you like, but don't show them.

Who can see my profile?

Only signed-in members. Your profile never appears on the website's public pages or in search engines, and your email address or phone number is never shown. With Premium's incognito mode, you browse profiles without being seen, for example by another parent from school.

Account and safety

Do the website and the app use the same account?

Yes. Sign in with the same method (email, Google, Apple or phone number): you'll find your profile, matches, conversations, posts and diamonds.

I didn't receive the confirmation email. What should I do?

First check your spam folder. If nothing arrives after a few minutes, resend the email from the sign-in page, or sign in with Google, Apple or your phone number.

How do I get the verified profile badge?

Take a selfie copying the requested gesture: it is compared with your photos. Once approved, the blue badge appears on your profile. You can also choose to see only verified profiles.

When should I tell a match about my children?

Right from the start, simply: that's the whole point of Single Parents. Say how many they are and how old, if you like, but keep for later any information that could help find them (full name, school, address).

How do I delete my account?

In Options > Delete account, on the website or in the app. Your profile, photos, posts and likes are erased. Remember to cancel any subscription from Google Play or the App Store.

Messages, diamonds and Premium

How do I send a message to a member?

If you both like each other, the chat opens for free and without limit. To write without waiting for a match, the priority message, paid in diamonds (cheaper with Premium), goes straight to their inbox.

What are diamonds for?

They let you send a priority message, go back to a profile you passed too quickly, see who liked you or boost your profile for 30 minutes. The number of diamonds needed is always shown before you use them.

Can I get diamonds for free?

Yes: diamonds are offered when you sign up, and in the app you earn one for each short ad video watched to the end, up to 5 a day.

What does the Premium subscription change?

Unlimited likes, Super Like, rewind, see who liked you, read receipts, priority visibility, priority messages without a match, incognito mode and bonus diamonds every month.